Refund policy

At Vintage Shades, we are committed to ensuring customer satisfaction. If, for any reason, you are not completely satisfied with your purchase, we are here to assist you with returns and refunds.

Returns

  • Customers have 7 calendar days from the date of delivery to initiate a return.

  • To qualify, items must be unused, undamaged, and returned in their original packaging.

  • A valid receipt or proof of purchase must be included with the return.

Refunds

  • Upon receiving your returned item, we will send you a confirmation of receipt.

  • After inspection, you will be promptly informed whether your refund has been approved.

  • Approved refunds will be issued to your original method of payment.

  • The time taken for funds to reflect in your account may vary depending on your payment provider’s policies.

Shipping

  • Customers are responsible for the shipping costs associated with returning an item.

  • Please ensure the item is securely packaged to avoid damage during transit.

  • Returns should be sent to:

VINTAGE SHADES
📧 care@vintageshades.net

Contact Us

For any questions regarding returns or refunds, please contact our support team at care@vintageshades.net. We will be happy to assist you.